MAPMINTER

Data deletion

Delete your data and your MapMinter account

This page is about MapMinter, the coverage mapping app for MeshCore LoRa networks, and about the MapMinter service at mapminter.com that the app uploads to. If you have used the app and want the data tied to you removed, write to us and we will remove it. This page says exactly how to ask, what goes, what stays, and how long it takes.

Send one email to [email protected]

Write to [email protected] with the subject Data deletion, and name your wallet address or your node. We answer every request within 30 days.

How to ask for deletion

  1. Write to [email protected]

    Use Data deletion as the subject, so the request is not read as an ordinary question. Any email address works: it does not have to be one you have used with us before, because we have never asked you for one.

  2. Say what to delete: your wallet address or your node

    Give at least one of these, so we can find your data and delete nobody else's:

    • Your wallet address, the one that begins with meshr. You can read it in the app, on the Wallet tab. This is the identity everything of yours hangs off, so it is the most complete way to ask.
    • A node identifier, if you are asking about a device rather than about a wallet. That is the short public identifier the app and the map show beside the node name.
  3. Say whether you want everything, or one node

    Write delete everything for the whole wallet and every device bound to it, or name the single node if that is all you mean. If you write nothing about scope, we will ask before deleting rather than guess.

  4. We may write back once, to be sure it is you

    A wallet address is public, so an email naming one is not proof that it is yours. If the request is not obviously yours, we will ask you for one signature from that wallet, or for something only its holder could know, before we delete anything. Deleting on the word of a stranger would be the worse failure of the two.

  5. Deletion within 30 days, and a note back when it is done

    We confirm the request when we read it and we finish it within 30 days of the day you asked. When it is done you get one more email saying what was deleted and what remains, in the terms below.

What gets deleted

On a request for the whole wallet, all of the following goes, permanently, from the service at mapminter.com:

A request about a single node deletes that node's binding and the measurements attributed to it, and leaves the rest of your wallet alone.

What stays, and why

Two things cannot honestly be promised away, and it is better to read that here than to find it out afterwards.

The web server also keeps ordinary request logs, which rotate on their own schedule and are not part of the record we can look you up in. Beyond that, the retention of raw measurements in general is not on a fixed window yet, which is why asking is what deletes them today.

There is no delete button in the app yet

Being plain about it: deletion is a manual job done by the operator, on request, by email. There is no self-service button in the app or on this site that does it for you, and we would rather say so than describe a process that does not exist. When there is one, this page changes first.

About the account itself

MapMinter has no account in the usual sense: no username, no password, no email address on file. Your wallet is the whole identity, its private key lives on your phone and we have never had it. So closing the account is two separate things, and you may want both:

Self-hosted instances are somebody else's to delete

Everything here describes the instance at mapminter.com. MapMinter is built to be self-hosted, and if you contributed to somebody else's instance, that operator holds that data and is the one to ask.